Connect Phone puts your Amazon Connect softphone in your agents' pockets — take and make customer calls anywhere, with live stats, transfer, history and post-call wrap-up. No desk required.
Free 14-day trial, every feature, no card.
The real Amazon Connect softphone, wrapped in a native iPhone app — full call control on the move.
Accept, dial, hold, mute and transfer Amazon Connect calls from your iPhone — the real CCP, wrapped natively.
Live handled count, average handle time, talk, ACW and occupancy — straight from Amazon Connect.
Queues and agents with live availability; transfer to the right person in a tap.
The caller's recent contact history, so your agents have context before they speak.
Capture a disposition and notes after each call, written back to the Amazon Connect contact.
Your Amazon Q in Connect knowledge beside the call. SAML/SSO or native Connect login — keyless SaaS.
Start on the trial with every feature. Choose a plan when you go live.
Start the free trial — connect your Amazon Connect instance in the wizard, then your agents install the app and enter a workspace code.